Contact us
A real person reads these. We aim to reply within one business day, and we will tell you if something will take longer.
GrantFinder Pro is operated by Foxxception LLC, 2125 Biscayne Blvd, Ste 204 #15879, Miami, FL 33137.
Something is broken, or you are stuck
The fastest way to get it fixed is to tell us where you were and what you expected instead.
- The page you were on, or a link to it
- What you clicked, and what happened
- The email address on your account
A draft failed, or read wrongly
Send the link to the draft. A failed run refunds its credit automatically, so tell us if your balance looks wrong.
support@grantfinder.ioBilling, plans and refunds
Plan changes and invoices live in your subscription page. Write to us for anything that page will not do.
support@grantfinder.ioPrivacy, your data, deleting your account
Email from the address on your account and we will delete it and everything attached to it within 30 days. You can also ask for a copy of what we hold.
legal@grantfinder.ioWhat we cannot do
- Submit your application. You file with the agency yourself, through its own system.
- Tell you whether you will win, or make a case to a program officer on your behalf.
- Give legal, tax or accounting advice. We are not a law firm or a grant consultancy.
For questions about a specific grant, the program officer named on its grant page is the right person, and talking to them before you write is the single most useful thing you can do.